Présentation
1 chambre avec 1 lit double (160x200), avec accès direct à la salle de bain et WC - 1 chambre avec 2 lits simples (80x190cm) et 1 chambre avec 2 lits superposés (80x190cm) - 1 salle de bain - 1 WC - 6 pers. - 46 m² - terrasse couverte
Services compris dans le tarif :
draps
couettes et oreillers
serviettes et tapis de bain
télévision
climatisation
coffre-fort
barbecue.
lave-vaisselle
accès wifi gratuit
Quartier piétonnier avec parking à proximité.
Description
WC : 1Note moyenne de l'hébergement
7.96 / 10
1778 avis
8.56 / 10
Nicola S 
Type de séjour :
En famille avec enfant(s)
Hébergement :
Chalet - 3 chambres - 2 salles de bain - Avantage -
Période du séjour :
Juillet 2025 7 jours
Posté le :
27/07/2025
Général :
The parc had everything we wanted to have a wonderful, relaxing week with our 2 children (aged 15 & 10). The outdoor pool was clean and warm and provided lots of fun with slides. I loved that most of the activities provided were free and easy to attend. The lake and forest provided space and freedom in nature. Our chalet was situated within the trees, providing a private, quiet spot. We enjoyed the evening entertainment, watching a few bands while enjoying food and drink. I loved how relaxed and traditional the parc is, not overly commercial. Loved it!
We found the lifeguarding at the pool and lake to be sporadic, which made us a little nervous. Sometimes they were there, sometimes not. Often when there was a lifeguard they did not appear to be paying full attention. My husband (a qualified lifeguard himself) almost had to rescue a young child who was struggling in the deep end. There were some wobbly steps and handrails coming up from the lake past the indoor pool that could cause someone to fall.
Avis sur l'hébergement :
Good space. Aircon was much needed! Clean and tidy. Shower was hot. Lovely terrace for outdoor eating and a litttle private garden.
Not ‘perfect’ (but that’s ok). A bit dated - some flooring had come up, doors on cupboards a bit wobbly etc. but didn’t affect experience. The towel rail in the main en-suite is in a really inconvenient position making it hard to access the toilet! The shower in the en-suite was a bit weak on water pressure (we used the main shower in the end)
Réponse de l'établissement :
Dear guest, Thank you for your detailed and thoughtful review. We are delighted to hear that you and your family had a relaxing and enjoyable stay with us, and that you appreciated the natural surroundings, clean facilities, and the peaceful atmosphere of the parc. It's great to know that the outdoor pool, entertainment, and the location of your chalet met your expectations. We are, however, very sorry to read about your concerns regarding the lifeguarding at the pool and lake. The safety of our guests is an absolute priority, and we take your feedback very seriously. Your comments have been shared with the relevant teams. While perfection is always our goal, we're grateful that these aspects did not significantly affect your overall experience. We truly hope to welcome you and your family back for another memorable stay. Castel Camping Parc de Fierbois Team +33 2 47 65 43 35
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