Castel Camping Château de Chanteloup
Pays-de-la-Loire - 72460 SILLE-LE-PHILIPPE - 134 pitches - 13 rentals
Reception
Services & amenities
Accommodation
Comfort
Cleanliness
Activities/Animations
Activities for kids
Catering
Eco-friendly
Quality-price ratio
10 / 10
Johanna K 
Type of stay :
Young couple
Accommodation :
Emplacement Confort Classique – Eau – Electricité 10 Ampères en option
Period of stay :
July 2022 1 days
Posted :
30/07/2022
General information :
sehr schöne Stellplätze, super freundliches Personal und lecker Essen
passt alles
Accommodation review :
schöne ruhige Lage
passt alles
Establishment response :
Thank you so much, brillant review !
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Quality-price ratio
9.11 / 10
David L 
Type of stay :
OAP couple
Accommodation :
Emplacement Confort avec évacuation eaux usées + Electricité 16 A / camping car/caravane
Period of stay :
July 2022 3 days
Posted :
29/07/2022
General information :
The welcome from the team was first class, we especially liked the barbecue evening that encouraged everyone to gather and enjoy the evening together.we have never experienced this on a large site before and it made for a great experience.
Nothing
Accommodation review :
Our pitch was spacious and well serviced, being in the words we had some privacy but not shut off from everyone else.
Nothing
Establishment response :
Brillant review, thank you so much, we look forward to welcoming you next time in Chanteloup
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Activities for kids
Quality-price ratio
9.78 / 10
Jonathan V
Type of stay :
Family with child(ren)
Accommodation :
Emplacement Confort Classique – Eau – Electricité 10 Ampères en option
Period of stay :
July 2022 4 days
Posted :
28/07/2022
General information :
Amazing campsite. Great and spacious pitches, personal service, nice swimming pool. Everything very well maintained. Very clean.
Accommodation review :
Spacious pitches.
Establishment response :
Many thanks, this is a super comment and a great grade, see you next year maybe ?
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Activities for kids
Quality-price ratio
7.33 / 10
Peter C
Type of stay :
Family with child(ren)
Period of stay :
July 2022 3 days
Posted :
28/07/2022
General information :
Pitch was ok but considering place was booked out we made do. Son met lots of friends and had a ball. Arranged events on the Terrace were good.
Not happy with on site Restraunt as it is poorly operated. Sadly it reflects on overall experience although not run by Chateau owners.
Accommodation review :
Close to main buildings
No shade
Establishment response :
Thank you for this great feedback and we will change the restaurant manager next year
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Activities for kids
Quality-price ratio
9.88 / 10
Dan S
Type of stay :
Family with teenager(s)
Accommodation :
Emplacement Confort avec évacuation eaux usées + Electricité 16 A / camping car/caravane
Period of stay :
July 2022 9 days
Posted :
28/07/2022
General information :
There is a reason that so many people come back year after year; it has everything you could possibly want. Beautiful surroundings, big pitches, wonderful team who run it. We ll be back again.
Accommodation review :
The pitches in the wood are large and benefit from shade in the heat of the day.
Establishment response :
Thank you so much for such a positive and lovely message, we will keep up the good work
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Quality-price ratio
7.56 / 10
Paul V
Type of stay :
Family with child(ren)
Accommodation :
Cabanes dans les bois
Period of stay :
July 2022 7 days
Posted :
28/07/2022
General information :
This was our sixth visit to chanteloup & our first since the new owners have taken over. There wasn't the warm welcome that was usually given from Dominic & the dream team - in fact we had to find someone to come to the reception area ! This was the case on a number of occasions when we went to reception.The staff were helpful but that unique friendly family feel has gone.We also noticed the hedging around the pool area was unkept & missing in some areas & grass was also brown in areas - This was always such a beautiful area with the hedges/planting grass immaculately kept .
The pool area looking unkept - no supervision around the pool area & children were on one occasion throwing the chairs into the pool - I did go to reception to advise but no action was taken.On past visits you would always see staff wonder around this area ,we saw no one over the week we were there.
Accommodation review :
These are a great addition to Chanteloup - love our stay in them they have everything you could possibly need.
Establishment response :
Thank you for this important feedback. We are sorry that you did not felt welcomed, you are really the only one to say that, it was undoubtedly a time of intense activity, the Dream Team is always there. Concerning the swimming pool and the environment, with this drought it is complicated to keep a very green grass, we cannot water all the time moreover, after the COVID period, we tried to reduce the costs and the maintenance of the Domain suffered from it but we intend to improve this part, that is for sure. Dominique told us that he never had a member of the Dream Team stay at the pool, there is not enough staf and the pool is too small, parents should watch over their children.
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Activities for kids
Quality-price ratio
8.89 / 10
Jeroen Z 
Type of stay :
Family with child(ren)
Accommodation :
Emplacement Confort Classique – Eau – Electricité 10 Ampères en option
Period of stay :
July 2022 16 days
Posted :
26/07/2022
General information :
Fijne camping, prettig personeel, grote plekken met veel privacy.
Betrekkelijk veel doorloop (overnachtingslocatie voor doorreizen). Zou mooier zijn als die gescheiden worden van de rest.
Accommodation review :
Grote plekken met veel privacy (bois)
Grote afstand tot toilet
Establishment response :
Thank you very much for this positive review, we will think of you idea of putting all the one night stays on the same zone
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Activities for kids
Quality-price ratio
8.78 / 10
Martijn P
Type of stay :
Family with teenager(s)
Accommodation :
Emplacement Confort avec évacuation eaux usées + Electricité 16 A / camping car/caravane
Period of stay :
July 2022 9 days
Posted :
26/07/2022
General information :
Een heerlijke sprookjesachtige plek waar een ongedwongen sfeer heerst. Een plek waar heel het gezin het naar zijn zin had. Een camping waar we graag weer terug willen komen.
Sanitair vonden wij niet heel hygiënisch. De winkel is erg duur en het assortiment zeer klein dus je moet wel elke dag even langs een supermarkt. Dat is jammer.
Accommodation review :
De plekken waren ruim. De volgende keer zullen we voor een veld kiezen zodat kinderen onderling ook sneller contact kunnen zoeken.
-
Establishment response :
Thank you for this great review and good grade. As for the small grocery store, it is not us, it is the external provider who manages the restaurant, we understand and he will not be here next year? The toilets are cleaned twice a day regularly.
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Activities for kids
Quality-price ratio
10 / 10
Margaret L
Type of stay :
OAP couple
Posted :
26/07/2022
General information :
Absolutely everything
Nothing
Accommodation review :
My own
Establishment response :
Great and brillant grade, thank you so much !
Reception
Services & amenities
Comfort
Cleanliness
Quality-price ratio
9.78 / 10
Lucie M 
Type of stay :
Family with child(ren)
Period of stay :
July 2022 1 days
Posted :
25/07/2022
General information :
la convivialité, l'emplacement ( on avait un bel emplacement isolé et ombragé)
Accommodation review :
isolé et ombragé.
je n'aurai pas aimé étre sur les grandes pelouses avec aucune séparation entre les caravanes
Reception
Services & amenities
Comfort
Cleanliness
Activities/Animations
Activities for kids
Quality-price ratio
