Castel Camping Château de Chanteloup

Pays-de-la-Loire - 72460 SILLE-LE-PHILIPPE - 134 pitches - 13 rentals

Client reviews : Castel Camping Château de Chanteloup

Establishment average mark

8.77 / 10

986 reviews

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Reception

Services & amenities

Accommodation

Comfort

Cleanliness

Activities/Animations

Activities for kids

Catering

Eco-friendly

Quality-price ratio

10 / 10

Gavin S Camping Qualité

Type of stay :

With friends

Posted :

06/07/2022

Comments

Detailed mark

General information :

The Chanteloup is a lovely location where they make a real effort to bring the visitors together during the weekend whether it’s the car show and buffet on the Friday or the hog roast on the Sunday evening Just Fantastic, we will definitely be back.

My one and only negative comment is the amount of food for the Friday night buffet was insufficient for the number of people attending, still a very enjoyable evening.

Accommodation review :

Accommodation was very good nice clean showers and toilets, the fresh breads every morning a very nice touch, croissants to die for ??

Nothing

Establishment response :

Thank you so much, it is a great comment. We will be more organised next year for the buffet, it was our first experience, there will be more food :)

9.67 / 10

Mathias H Camping Qualité

Type of stay :

Family with teenager(s)

Period of stay :

June 2022 3 days

Posted :

06/07/2022

Comments

Detailed mark

General information :

Friendly, clean with semi - rural feel but with all the fascilities needed. Great pool a big bonus! Can highly recommend, though not the cheapest, but what you would expect as many parties etc thrown in!

Slow service in the restaurant, and very average.

Accommodation review :

Large and private yet near facilities

Establishment response :

Many thanks for this very positive review !

9 / 10

Hessel R Camping Qualité

Type of stay :

Other

Posted :

05/07/2022

Comments

Detailed mark

General information :

Tranquil environment to relax and enjoy eachothers company

Food in the restaurant for our group could have been better for the price. Also service during the dinner and the organised pig roast could have been better.

Accommodation review :

Normal pitches with electricity

Establishment response :

Thank you very much for this brillant grade, we will do our best to improve the restaurant which is not part of Chanteloup but an outside provider.

10 / 10

Christopher G Camping Qualité

Type of stay :

OAP couple

Posted :

05/07/2022

Comments

Detailed mark

General information :

Friendly welcome by all staff with continuing good service.

Nothing to dislike. A truly enjoyable experience as experienced for the last seven visits for the Le Mans Classic weekend. Truly brilliant!

Accommodation review :

Location in Potager area

Nothing

Establishment response :

Waou, brillant comment and superbe grade, much appreciated

7 / 10

John F Camping Qualité

Type of stay :

With friends

Posted :

05/07/2022

Comments

Detailed mark

General information :

Always friendly and accomadating

Restaurant management was terrible. Waited two hours for our meals.

Accommodation review :

A great location close to Le man

Establishment response :

Many thanks for this important feddback, we will do our best to improve the restaurant part, outside provider.

9.71 / 10

Roger B Camping Qualité

Type of stay :

With friends

Period of stay :

July 2022 3 days

Posted :

05/07/2022

Comments

Detailed mark

General information :

The staff all work hard to look after you E. G. Quality food, events, frequent cleaning

Accommodation review :

Shade

Establishment response :

Thank you somuch, we will keep up the good work :)

9.71 / 10

René H Camping Qualité

Type of stay :

With friends

Period of stay :

June 2022 4 days

Posted :

05/07/2022

Comments

Detailed mark

General information :

PERSONNEL : accueil - disponibilité - engagement - aimabilité = SUPER Si la dame sympathique blonde à l'accueil est la gérante et si c'est Valérie avec la quel la réservation a été opérée : félicitations, chapeau et respect > Super - au plaisir SITE : très beau avec des emplacements spacieux - sanitaire en suffisance et propre - très beau cadre (environnement - bar - terrasse - emplacements - personnel) - le restaurant nous n'y avons pas eu recourt donc pas d'évaluation

* juste le premier soir : catastrophe au niveau de la cuisine, personnel complètement débordé, dépassé et stressé - pas moyen d'avoir 2 pizzas à emporter * et dimanche soir pour le cochon à la broche - sur 3/4 hrs, les premiers cochons sur 2 pattes s'étaient déjà servis au moins 2 fois et pour les correctes qui passaient après une 1. fois on pesait déjà les rations - mais c'était plus de la faute des égoïstes qui mangent comme ce qu'ils ont mangé ;o) que de la votre. * et en partant que la citerne pour vidanger les eaux usées (grises) était bloquée par des toilettes dressées dessus

Accommodation review :

eh ben,- à vrai dire tout

ce serait se plaindre à très haut niveau, ce que je ne faits pas - les 3 petits points bémols je les ai relevé ci-avant

Establishment response :

Merci beaucoup pour votre retour Une meilleure organisation sera mise en place l'année prochaine pour le cochon. C'était notre 1ere et la gestion de 700 personnes n'est pas simple.

9.75 / 10

John S Camping Qualité

Type of stay :

Young couple

Period of stay :

June 2022 5 days

Posted :

05/07/2022

Comments

Detailed mark

General information :

Loved it

No

Accommodation review :

My campervan

Establishment response :

Thank you very much We will pass on your feedback to the team who are working hard on this Thank you again

8.75 / 10

John V Camping Qualité

Type of stay :

Family with child(ren)

Period of stay :

June 2022 5 days

Posted :

05/07/2022

Comments

Detailed mark

General information :

As always, we really enjoyed our time at Chanteloup and the new owners and the Dream team were very warm and friendly and we saw they worked very hard to make everyone comfortable and enjoy a good time. Thank you so much and we will come again!

There was not enough ice available. We always like lots of ice in spirits and wine and at times there was none left. Perhaps buy an ice machine? The restuarant was not very well run, it took 2.5 hours to order and eat our meal, and 30+ minutes to get our bill so we could pay. Perhaps find a better restuarant manager who can demonstrate their skills before a contract is signed?

Accommodation review :

The glamping tent was a good size and comfortable, and it was nice to have a fridge, micowave, BBQ and all knives and forks.

We did not have tongs for the BBQ to cook meat with properly

Establishment response :

Thank you for your comments. Indeed the restaurant manager has a big problem with the staff he can't find and the service is not efficient enough. The restaurant is a big point of improvement, we are working on it and we are well aware of it.

8.62 / 10

Nick M Camping Qualité

Type of stay :

Young couple

Period of stay :

July 2022 2 days

Posted :

05/07/2022

Comments

Detailed mark

General information :

Good location, clean amenities, lovely site, helpful team. 20th year of staying here so it must be good.

I wasn't aware of the theme of the Friday evening entertainment.

Accommodation review :

Lovely pitch. Close to the chateau and the lake

Establishment response :

Thank you for your comments. For the theme of the animation, the information email sent to everyone must have gone to your spam folder See you soon

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