Castel Camping Château de Chanteloup

Pays-de-la-Loire - 72460 SILLE-LE-PHILIPPE - 134 pitches - 13 rentals

Client reviews : Castel Camping Château de Chanteloup

Establishment average mark

8.77 / 10

985 reviews

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Reception

Services & amenities

Accommodation

Comfort

Cleanliness

Activities/Animations

Activities for kids

Catering

Eco-friendly

Quality-price ratio

9.38 / 10

Sally G Camping Qualité

Type of stay :

Family with child(ren)

Accommodation :

Emplacement Confort Classic

Period of stay :

August 2022 3 days

Posted :

23/08/2022

Comments

Detailed mark

General information :

Had a lovely big pitch in the wooded area. The pool area is great with lots of grass area around it and plenty of space. Our son loves boating and fishing in the lake

The food at the restaurant was good but exceptionally slow. Staff were helpful but seemed to be very busy. It was 40 mins before we could order and we weren’t even offered the chance to order a drink while we waited. Disappointing as it has always been excellent before

Accommodation review :

Good big pitches and plenty of space around us

No

Establishment response :

Super review and no worries, the restaurant will not be the same next year, we will work with sombody else ;)

10 / 10

Jaap And Pauline D Camping Qualité

Type of stay :

OAP couple

Accommodation :

Emplacement Confort Classic

Period of stay :

July 2022 39 days

Posted :

23/08/2022

Comments

Detailed mark

General information :

5 heerlijke weken gehad op een topcamping

Kwaliteit restaurant op de camping, niet in beheer van de campingeigenaren, slecht. Vernomen dat volgend jaar andere exploitant voor restaurant wordt gezocht

Accommodation review :

Heerlijke plek op Cynthia's veld.

N.v.t.

Establishment response :

What can we say, we would love to have you back of course next year :)

9.56 / 10

Mitchell C Camping Qualité

Type of stay :

Family with baby(ies)

Accommodation :

Emplacement Confort Classique – Eau – Electricité 10 Ampères en option

Period of stay :

August 2022 2 days

Posted :

22/08/2022

Comments

Detailed mark

General information :

Great place great people , would stay longer if a bit cheaper

No

Accommodation review :

Staff and pool

Rain

Establishment response :

Many thanks, brilliant review, very positive

9.57 / 10

Alan B Camping Qualité

Type of stay :

OAP couple

Accommodation :

Emplacement Confort avec évacuation eaux usées + Electricité 16 A / camping car/caravane

Period of stay :

August 2022 3 days

Posted :

22/08/2022

Comments

Detailed mark

General information :

We loved everything, the BBQ was a lovely free site wide event and we enjoyed wine tasting! A lovely bar and stunning pond side pitch. Excellent.

Accommodation review :

Huge pitch!

No

Establishment response :

Thank you so much, super grade, nothing to say, we are very happy !

9.11 / 10

Michael H Camping Qualité

Type of stay :

OAP couple

Accommodation :

Emplacement Confort Classic

Period of stay :

August 2022 6 days

Posted :

22/08/2022

Comments

Detailed mark

General information :

Very helpful staff, on Reception and attending to a problem

Only slight fault with a toilet flush

Accommodation review :

Space and view of lake

Slope across width of caravan

Establishment response :

great review and super grade, thank you very much !

8.62 / 10

Rob W Camping Qualité

Type of stay :

OAP couple

Accommodation :

Emplacement Confort Classic

Period of stay :

August 2022 13 days

Posted :

22/08/2022

Comments

Detailed mark

General information :

Hygiëne heeft te maken met het gedrag van sommige gasten en niet met de schoonmaak.

De WiFi deed het niet en werd te laat gerepareerd.

Accommodation review :

Schaduwplek

Establishment response :

Many thanks for this great comment and we are sorry about the wifi, we had a problem with the equipment that needed to be changed

8.33 / 10

Geerdink I Camping Qualité

Type of stay :

Family with child(ren)

Accommodation :

Emplacement Confort Classique – Eau – Electricité 10 Ampères en option

Period of stay :

August 2022 1 days

Posted :

22/08/2022

Comments

Detailed mark

General information :

De sfeer is relaxed. Het is mooi. Tafeltennisbadjes en jeux de boules ballen liggen klaar. Goede bar en terras. Goed sanitair. 75% Engelsen, 20% Nederlanders, 5% overig, maar heb geen Fransen op de camping gezien. Leuk fris zwembad. Iedereen kletst met elkaar en je voelt je er gelijk welkom. De camping is goed onderhouden.

Het ontvangst was waardeloos. Het meisje van de receptie reed voor ons uit op golfcard, maar liet ons de hele camping overrijden langs smalle grindpaden en strak langs bomen terwijl onze plek gewoon dichtbij was met een kort en goed begaanbaar pad. Wilde ze extra lang op de golfcard rijden ofzo? Beter niet uitproberen bij mensen met een caravan die niet de krassen van bomen op hun ruiten willen. De winkel heeft maar een paar producten met veel te hoge prijzen. Beter wat meer producten voor iets normalere prijzen. Dat levert uiteindelijk meer op. Het restaurant is wat amateuristisch.

Accommodation review :

De plek was ruim genoeg om de caravan achter de auto te laten zo voor deze ene overnachting.

De verkeerde route naar de campingplaats toe.

Establishment response :

Thank you very much for this important feedback. Concerning the staff, we had new members recently so some of them need to memorise a little better the map, so sorry for that, they need to learn. As for the store and restaurant, we will not work with them next year :)

8.43 / 10

Dan C Camping Qualité

Type of stay :

OAP couple

Accommodation :

Emplacement Confort avec évacuation eaux usées + Electricité 16 A / camping car/caravane

Period of stay :

August 2022 1 days

Posted :

22/08/2022

Comments

Detailed mark

General information :

On a bien aimé, calme et propre

On était assez loin du bloc sanitaire…

Accommodation review :

Ambiance, propreté

Establishment response :

merci beaucoup pour ce super commentaire

8.86 / 10

Julian A Camping Qualité

Type of stay :

OAP couple

Accommodation :

Emplacement Confort Classic

Period of stay :

August 2022 1 days

Posted :

22/08/2022

Comments

Detailed mark

General information :

5 years since our last stay here. Have visited many times over 25 years. Very happy to see little has changed, lovely welcome and super pitch. Wish we’d stayed more than one night.

Sorry we didn’t get to go to the restaurant, but poor reviews and advice from staff put us off.

Accommodation review :

The position was fantastic, right by the Chateau

Establishment response :

Thank you very much for this great review !

8.62 / 10

Sue B Camping Qualité

Type of stay :

Family with teenager(s)

Period of stay :

August 2022 3 days

Posted :

21/08/2022

Comments

Detailed mark

General information :

It is a special place, lovely to relax and a perfect end to our holiday

We found the cleanliness below standard compared to other years, and the restaurant food not of previous quality.

Accommodation review :

Lovely shaded pitch, right in front of the chateau.

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