Castel Camping Château de Chanteloup
Inventario
Generales
Animales
Habitaciones y Camas
Cocina & Sanitarios
Limpieza
Equipamiento interior
Equipamiento exterior
Seguridad & Aparcamiento
Piscina
En el sitio
Cerca
Animaciones
Niños / Adolescentes
Infraestructura de ocio
Restauración
Tiendas
Condiciones
Nota media del alojamiento
8.77 / 10
1026 opinionès
Recepción
Servicios e instalaciones
Alojamientos
Confort
Limpieza
Actividades
Actividades para niños
7.11 / 10
Viola K
Tipo de estancia :
En familia con niño(s)
Alojamientos :
GITE Le Grand Appartement - 2 chambres + 2 salles de bain
Periodo de la estancia :
Agosto 2025 7 días
Publicado el :
11/08/2025
General :
Nice camping, activities for kids, swimming pool, people and the bar is nice!
Apartment needs an update. Everything is old and smells dusty.
Comentario sobre el alojamiento :
Beds are nice. Garden is really nice! We spend a lot of time in the garden.
Shower is old, living room smells dusty and everything is really old.
Respuesta del establecimiento :
Thank you for your feedback, but we really find it a bit harsh. You were staying in the Petite Orangerie, a very old building from the 15th century, so it is normal that you might notice a smell of dust. You came to reception because you felt the cleaning had not been done properly and provided photos as proof — photos that you had taken under the furniture, so of course a few cobwebs may be found there. Even though we felt these photos were exaggerated, we decided to refund you the cleaning fee and offer you a bottle of rosé. We therefore feel that this rating is not fair, in addition to not being justified. At the very beginning, you made a mistake with your booking, thinking we were located by the sea, and you wanted to cancel when you realized we weren’t. Since the deposit was non-refundable, you kept the booking — perhaps that explains this review?
Recepción
Servicios e instalaciones
Confort
Limpieza
Actividades
Actividades para niños
Restauración
10 / 10
Eric W
Tipo de estancia :
En familia con niño(s)
Alojamientos :
GITE Le Grand Appartement - 2 chambres + 2 salles de bain
Periodo de la estancia :
Julio 2023 8 días
Publicado el :
06/08/2023
General :
Valerie and Benoit are at the heart of what makes Chanteloup so special. When we come here we feel like family. The children love exploring the grounds and participating in all the activities. We can’t say enough about how wonderful Chanteloup is.
Comentario sobre el alojamiento :
Comfortable beds, nice showers, kitchen had what we needed.
Respuesta del establecimiento :
What can we say with such a beautifull review, we are touched, thank you so much :)
Recepción
Servicios e instalaciones
Confort
Limpieza
Actividades
Actividades para niños